Owner Driver Work
You are a self-employed owner driver and offer parcel delivery and collection services. Some of the challenges that you face with owner driver work will be the same as the larger courier companies, such as your van breaking down or you become too ill to be able to drive, or there is an accident causing a delay on your route. All of which are unpredictable and could result in an unhappy customer complaining that you haven’t collected their parcel, or they haven’t taken delivery of their package. Whether you are an owner van driver or whether you have a small fleet of delivery drivers and vans, the priority here is to re-route your client’s order to reduce any potential damage to your brand and your reputation.